Frequently Asked Questions
Welcome to Varsity Scoreboards’ Frequently Asked Questions section. For your convenience, we’ve listed common questions and answers to make ordering a scoreboard an easy and convenient process. Simply click on a question below to view the answer relating to your selection. If you don't find the answer to your question below, please call us toll-free at 1-866-575-0577. We’ll be happy to assist you.
Who makes Varsity's scoreboards?
We do. We manufacture our own products from start to finish, and we also sell directly from our factory to you at wholesale prices! Varsity’s state-of-the-art scoreboards are constructed of heavy-duty galvanneal steel with a premier powder-coat finish to ensure maximum strength, durability and lasting appearance. Plus, our scoreboards feature super-bright LED displays, which are the largest in the industry, require no maintenance and last over 100,000 hours of continual use. Our premium, quality scoreboard products are also backed with the best warranty in the business—5 years on most models. At Varsity Scoreboards, we are dedicated to exceeding your expectations by providing you with unsurpassed levels of quality products and services as well as unequaled manufacturing expertise.
Why are Varsity's scoreboards so much more affordable than other scoreboard manufacturers?
At Varsity Scoreboards, our mission is to provide your organization with the highest quality scoreboard at the guaranteed lowest price in the industry. Your organization will typically save 33% or more buying direct from Varsity Scoreboards! Varsity is unique because we manufacture our own products from start to finish, and we also sell directly from our factory to you. This factory direct approach allows us to offer our scoreboards at greatly reduced prices while passing the entire savings along to you - without sacrificing quality or service. This factory-direct (no middleman) sales approach allows us to offer our scoreboards at greatly reduced prices. Weíll beat any competitor's price - guaranteed!
How long is your lead-time for an order?
Varsity Scoreboards has the quickest lead time in the industry - most items leave our factory in less than 10 days and certain in-stock items may ship out the same day!
Can you tell me more about the quality of a Varsity scoreboard?
The state-of-the-art powder-coat finish on a heavy-duty galvanneal steel cabinet makes Varsity Scoreboards unequaled in terms of durability and lasting appearance! Many of Varsity's competitors use a light gauge of aluminum to construct their cabinets. Steel scoreboard cabinets are stronger, more rigid, can withstand higher wind loads and are more dent resistant than aluminum cabinets. Plus, our super-bright LED displays last over 100,000-hours of continual use, require no maintenance and have the widest viewing angle in the industry!
What type of service does Varsity Scoreboards offer?
Toll-free phone lines are available directly to our factory service technicians 24 hours a day, 7 days a week. Friendly, knowledgeable representatives are always available should you ever need them.
Does Varsity Scoreboards offer local on-site service?
We now have more than 200 factory-authorized service centers available nationwide.
What makes doing business with Varsity Scoreboards so convenient?
At Varsity Scoreboards, we firmly believe that ordering a scoreboard should be an easy and convenient process. That is why we go the extra mile to ensure your expectations are exceeded every step of the way. Varsity sales representatives are friendly, experienced and professional. At Varsity, we publish our pricing because we want to be upfront with our customers and straightforward with our pricing. Plus, Varsity Scoreboards also features up-to-date retail pricing from other comparable scoreboard manufacturers. Competitive pricing is included with every model to show customers how much they save buying direct. Varsity Scoreboards provides same-day electronic scoreboard quotations and same-day online scoreboard artwork. Plus, Customer Testimonials are listed from customers who have taken the time to give feedback on how Varsity Scoreboards has helped.
What is the wireless option?
The wireless option eliminates the control cable between the scorekeeper's controller and the scoreboard. This popular option can save you thousands of dollars in installation costs since you donít have to excavate your field or rewire your gymnasium in order to run control cable and conduit from your controller location to your scoreboard.
Does the wireless remote have a battery included?
The wireless remote comes standard with an AC wall adapter. Four (4) AA batteries are included with our handheld controller. The keyboard controller has an option for a rechargeable battery pack.
What is included with my Varsity scoreboard?
For the base price, you will receive the scoreboard, standard controller, and your choice of premier powder-coat color (please specify background color, lettering and trim). Please ask your Varsity Scoreboards sales representative for more information regarding popular options that are available for an extra charge (some examples include: wireless remote control, protective net for basketball scoreboards, conversion kits, custom powder-coat colors).
Is a horn included with a Varsity scoreboard?
All basketball scoreboards include a horn, which is factory installed. There is an optional horn for all of our outdoor permanent scoreboards.
Do you offer sponsor/ad panels?
Sponsor panels are available for all permanent mount scoreboards in our standard scoreboard colors. Standard lettering is included with the price of the sponsor panels. Logos are available for an additional charge.
How do I order a Varsity scoreboard?
When ordering, please consider the following questions. Your Varsity Scoreboards sales representative will be happy to assist you.
- Which model number will best meet my organization's needs?
- How many scoreboards do I need for my facility?
- What color scheme (background, lettering and trim) is best for our facility?
- Do I need control cable or wireless remote control? If control cable, please specify needed length.
- What options might I need? (some examples include: outdoor horn, battery for controller, and protective net for basketball scoreboards)
- Do I need sponsor/ad panels? If so, please specify color, lettering and/or logos.
- What type of budget do I have? Do I need payment terms? Please ask your sales representative for more information regarding our lease to purchase program.
- When do I need the scoreboard? What is my timeframe?
How do I contact technical support?
Our factory-trained representatives can be reached toll-free at 1-800-411-3136. These representatives are located in the same building as our sales professionals and our manufacturing facility.